Simple IT Support in Sterling Heights, Michigan

Running a business in Sterling Heights, MI, means staying competitive with technology that works for you, not against you. Whether you're dealing with cybersecurity threats, system downtime, or inefficient IT support, having a trusted IT partner can make all the difference.

At Simple Support, we provide expert-driven IT solutions designed to keep your business secure, productive, and running smoothly. Unlike traditional IT providers that route you through scripted helpdesk agents, every technician at Simple Support is a system administrator—ensuring you get fast, expert-led solutions without the runaround.

Why Sterling Heights Businesses Choose Simple Support

We serve as your subsidized IT department, offering enterprise-level IT expertise without the high costs of an in-house team.

Expert Technicians Only – Always talk to a system administrator, never a script reader.
Flat-Rate Pricing – One predictable monthly fee, no hidden costs or surprise charges.
Proactive IT Management – Preventing IT issues before they impact your business.
Clear, Jargon-Free Communication – No tech-speak, just straightforward solutions.

Comprehensive IT Services for Sterling Heights Businesses

From small businesses and medical offices to manufacturers and professional firms, we provide tailored IT solutions that support your operations:

Managed IT Services – Reliable, expert-led IT support when you need it most.
Cybersecurity & Compliance – Protecting your business from cyber threats and ensuring compliance.
Cloud & Remote Work Solutions – Secure, scalable technology to keep your team connected.
IT Consulting & Strategy – Future-proof technology planning for business growth.
Network & Hardware Management – Ensuring reliable and optimized infrastructure.

Sterling Heights’ Trusted IT Partner

At Simple Support, we don’t just fix IT problems—we prevent them. Our goal is to make IT secure, efficient, and stress-free, allowing you to focus on growing your business instead of troubleshooting technology issues.

📍 Proudly serving businesses in Sterling Heights, MI, and surrounding areas.

📞 Schedule a Free Consultation Today to see how Simple Support can simplify IT for your business.

Our Services Plans

IT support technician working

Basic Support

Recommended for small businesses
Starting at $25/Month/User

Simplify your IT with our Basic Support Plan, designed to cover the essential needs of your business. We handle computer acquisition and setup, ensuring your team has the tools they need to succeed. Our experts manage user account creation and administration, streamlining your onboarding and daily operations.

With chat and email-based ticket support, reaching our team is quick and convenient. Plus, enjoy access to our comprehensive computer support article database, offering self-help solutions to common IT issues.

The Basic Support Plan is perfect for businesses looking for reliable, no-frills IT assistance. Choose Basic Support for a straightforward, efficient IT solution that keeps your business moving.

Simple Support IT hardware repair

Advanced Support

Recommended for all businesses
Starting at $75/Month/User

Take your IT experience to the next level with our Advanced Support Plan, offering everything included in Basic Support and so much more. Designed for businesses seeking proactive and hands-on IT management, this plan combines remote and in-person support (distance permitting) to ensure seamless operations both in and out of the office.

Our experts manage your office network, remote VPN solutions, and Azure cloud services, keeping your business connected and secure. Additionally, we provide best-effort support for third-party applications, helping you integrate and troubleshoot the tools you rely on. With hardware repair services, we ensure your devices perform optimally, minimizing downtime and maximizing productivity.

The Advanced Support Plan offers a comprehensive, proactive approach to IT management, bridging the gap between basic needs and more complex, scalable solutions. Choose Advanced Support for a partnership that evolves with your business.

IT support technicians collaborating

Complete Support

Recommended for fast scaling businesses
Starting at $125/Month/User

Experience the pinnacle of IT support with our Complete Support Plan—your all-in-one solution for seamless IT management. Designed to act as your full-scale IT department, this plan covers everything from End-User Computing (EUC) and networking to cybersecurity, help desk, and desk-side support. With Simple Support, your business gains the expertise of a subsidized CTO to help desk, ensuring every aspect of your IT infrastructure is managed with precision and care.

But we don’t stop at maintenance. With our Complete Support Plan, you also receive dedicated IT project management services to plan, execute, and implement complex tech initiatives tailored to your business needs. Beyond management, we embrace a proactive partnership, introducing innovative tools and technologies to keep your business ahead.

Whether it’s optimizing workflows, securing your systems, or solving unique industry challenges, we’re here to simplify your IT and drive success. At Simple Support, we believe in doing IT the right way—because where there’s a will, there’s a way!