Pricing Explained
Support Service Plans
Base prices based on an annual contract
Basic Support Tier:
Base Price: $25/Month per User
Incl. Windows/Mac OS Support, Office 365/Google Workspace Support, Email/Web ticketing, PC Procurement, Knowledge Base access, Basic User Administration, General IT Advice
Basic Addons:
Monthly In-Person Support Visit $25/Month/User
After Hours Support $25/Month/User (Otherwise charge per ticket)
3rd Party Software Support $15/Month/User (Per software)
IT Vendor Management $15/Month/User (Per Vendor)
Network Support $50/Month
Advanced Support Tier:
Base Price: $75/Month/User
Includes everything from basic and;
Hardware Support, O365 Environment Management, (2) 3rd Party Software Support, Live Chat Ticketing and Support, Discounted Other Services, Network Support
Advanced Addons:
Monthly In-Person Support Visit $10/Month/User
IT Hardware Asset Management $5/Month/User
IT Software Asset Management $5/Month/User
After Hours Support $15/Month/User (Otherwise charge per ticket)
3rd Party Software Support $10/Month/User (Per software after second)
Full-Site Support $30/Month/User (Support of technology for 1 premise)
IT Vendor Management $15/Month/User (Per Vendor)
Phone In Tickets $25/Month/User
Complete Support Tier:
Base Price: $150/Month/User
Includes everything from previous tiers and;
IT Projects Labor, (5) 3rd Party Software Support, Network Management, IT Vendor Management, IT Asset Management, Full-Site Support (1), Monthly In-Person Support Visit, discounted Other Services
Complete Addons:
Weekly In-Person Support Visit 15$/Month/User
After Hours Support $20/Month/User (Otherwise charge per ticket)
3rd Party Software Support $5/Month/User (Per software after fifth)
Full-Site Support $25/Month/User (Support of technology for 1 premise)
Phone In Tickets $20/Month/User
Full Time On-Site Tech - Prices Vary
Our Other Simple Services
If a service you’re looking for isn’t listed contact us. Even if we don’t offer it we may have a referral.
Organization Setup:
Our organization setup service starts at $500.
-The final cost depends on the size of your organization and the specific requirements
for your setup. This service includes a free month of basic support to get you started!
Website Creation:
We can create your website for as low as $250.
The final price will vary based on the website's complexity and the functionalities you need.
Network Setup:
We offer network setup services starting at $200.
-The final cost depends on the size of your office or home, as well as the level of setup complexity.
IT Projects:
Our IT project services are available for a starting price of $150.
-The final cost will be determined by the project's complexity and the time required
for completion.
Cybersecurity Audit:
Get a cybersecurity audit for your organization starting at just $100.
-The final price may vary depending on the size of your organization.
IT Training:
We offer IT training programs starting at $100.
-The final cost is dependent on the length of the training program.
Our Capabilities
Monitoring
Availability & Alerting
Error and Event Log Monitoring
Performance Monitoring
Drive Space Monitoring
Service Availability
Microsoft Exchange Monitoring
Microsoft 365 Monitoring
Backup Monitoring
Security Services
Desktop and Server Monitoring/Alerting
Network Firewall Monitoring
Microsoft Patch Management
Antivirus/Antispyware Management
File Security Administration
Backup Administration
VPN Client Administration
VPN Network Administration
Maintenance Services
Remote Server Administration
ISP Management
DNS & Domain Administration
User Account Administration
Log File Maintenance
Router Management
Firewall Management
Microsoft Exchange Administration
Office 365 Administration
Third-Party Vendor Management
Support Services
Monthly Network Summary Reports
Quarterly Business Reviews
Helpdesk Support
Workstation Builds
Asset Management
Online Asset Inventory Management
Online License Management
License Management
Software Licensing
SSL Management
Office 365 Licensing
Microsoft Licensing
Desktop Maintenance
Disk Cleanup
Disk Defragmentation
General Operating System Maintenance
Server Utilization Monitoring
Server Performance Monitoring
Asset Lifecycle Management
Purchasing Support
Solution Evaluation Service