Pricing Explained

Support Service Plans

Base prices based on an annual contract

Basic Support Tier:

Base Price: $25/Month per User
Incl. Windows/Mac OS Support, Office 365/Google Workspace Support, Email/Web ticketing, PC Procurement, Knowledge Base access, Basic User Administration, General IT Advice

Basic Addons:
Monthly In-Person Support Visit $25/Month/User
After Hours Support $25/Month/User (Otherwise charge per ticket)
3rd Party Software Support $15/Month/User (Per software)
IT Vendor Management $15/Month/User (Per Vendor)
Network Support $50/Month

Advanced Support Tier:

Base Price: $75/Month/User
Includes everything from basic and;
Hardware Support, O365 Environment Management, (2) 3rd Party Software Support, Live Chat Ticketing and Support, Discounted Other Services, Network Support

Advanced Addons:
Monthly In-Person Support Visit $10/Month/User
IT Hardware Asset Management $5/Month/User
IT Software Asset Management $5/Month/User
After Hours Support $15/Month/User (Otherwise charge per ticket)
3rd Party Software Support $10/Month/User (Per software after second)
Full-Site Support $30/Month/User (Support of technology for 1 premise)
IT Vendor Management $15/Month/User (Per Vendor)
Phone In Tickets $25/Month/User

Complete Support Tier:

Base Price: $150/Month/User
Includes everything from previous tiers and;
IT Projects Labor, (5) 3rd Party Software Support, Network Management, IT Vendor Management, IT Asset Management, Full-Site Support (1), Monthly In-Person Support Visit, discounted Other Services

Complete Addons:
Weekly In-Person Support Visit 15$/Month/User
After Hours Support $20/Month/User (Otherwise charge per ticket)
3rd Party Software Support $5/Month/User (Per software after fifth)
Full-Site Support $25/Month/User (Support of technology for 1 premise)
Phone In Tickets $20/Month/User
Full Time On-Site Tech - Prices Vary

Our Other Simple Services

If a service you’re looking for isn’t listed contact us. Even if we don’t offer it we may have a referral.

Organization Setup:
Our organization setup service starts at $500.
-The final cost depends on the size of your organization and the specific requirements
for your setup. This service includes a free month of basic support to get you started!

Website Creation:
We can create your website for as low as $250.
The final price will vary based on the website's complexity and the functionalities you need.

Network Setup:
We offer network setup services starting at $200.
-The final cost depends on the size of your office or home, as well as the level of setup complexity.

IT Projects:
Our IT project services are available for a starting price of $150.
-The final cost will be determined by the project's complexity and the time required
for completion.

Cybersecurity Audit:
Get a cybersecurity audit for your organization starting at just $100.
-The final price may vary depending on the size of your organization.

IT Training:
We offer IT training programs starting at $100.
-The final cost is dependent on the length of the training program.

Our Capabilities

Monitoring

  • Availability & Alerting

  • Error and Event Log Monitoring

  • Performance Monitoring

  • Drive Space Monitoring

  • Service Availability

  • Microsoft Exchange Monitoring

  • Microsoft 365 Monitoring

  • Backup Monitoring

Security Services

  • Desktop and Server Monitoring/Alerting

  • Network Firewall Monitoring

  • Microsoft Patch Management

  • Antivirus/Antispyware Management

  • File Security Administration

  • Backup Administration

  • VPN Client Administration

  • VPN Network Administration

Maintenance Services

  • Remote Server Administration

  • ISP Management

  • DNS & Domain Administration

  • User Account Administration

  • Log File Maintenance

  • Router Management

  • Firewall Management

  • Microsoft Exchange Administration

  • Office 365 Administration

  • Third-Party Vendor Management

Support Services

  • Monthly Network Summary Reports

  • Quarterly Business Reviews

  • Helpdesk Support

  • Workstation Builds

Asset Management

  • Online Asset Inventory Management

  • Online License Management

  • License Management

  • Software Licensing

  • SSL Management

  • Office 365 Licensing

  • Microsoft Licensing

  • Desktop Maintenance

  • Disk Cleanup

  • Disk Defragmentation

  • General Operating System Maintenance

  • Server Utilization Monitoring

  • Server Performance Monitoring

  • Asset Lifecycle Management

  • Purchasing Support

  • Solution Evaluation Service