Pricing Explained

*Pricing Is Set To Increase Q3 2025

Support Plans

*Base prices based on an annual contract

Basic Support Tier:

Recommended for small businesses
Base Price: $25/Month per User

  • Windows OS Support
    Mac OS Support
    Office 365 Support
    Google Workspace Support
    Email Ticketing and Support
    Web Portal Ticketing and Support
    PC Procurement
    Knowledge Base access
    Basic User Administration
    General IT Advice

  • After Hours Support - $25/Month/User (Otherwise charge per ticket)
    3rd Party Software Support - $15/Month/User
    IT Vendor Management - $15/Month/User (Per Vendor)
    Network Support - $50/Month

Advanced Support Tier:

Recommended for all businesses
Base Price: $75/Month per User

  • Everything from the Basic tier
    Hardware Support
    Office 365 Environment Management
    Google Environment Management
    3rd Party Software Support
    Live Chat Ticketing and Support
    Texting/SMS Ticketing and Support
    Discounts on Other Services
    Network Support
    24/7 System Monitoring

  • Monthly In-Person Support Visit - $10/Month/User
    IT Hardware Asset Management - $5/Month/User
    IT Software Asset Management - $5/Month/User
    After Hours Support - $25/Month/User (Otherwise charge per ticket)
    Full-Site Support - $30/Month/User (Per Premise)
    IT Vendor Management - $30/Month/User
    Phone In Tickets - $25/Month/User

Complete Support Tier:

Recommended for growing businesses
Base Price: $125/Month per User

  • Everything from Basic & Advanced tiers
    Free IT Projects Labor
    Network Management
    IT Vendor Management
    IT Hardware Management
    IT Software Management
    Full-Site Support (1)
    Monthly In-Person Support Visit
    Discounts on Other Services

  • Weekly In-Person Support Visit - 15$/Month/User
    After Hours Support - $20/Month/User (Otherwise charge per ticket)
    Full-Site Support - $25/Month/User (Per Extra Premise)
    Phone In Tickets - $20/Month/User
    Full Time On-Site Tech - Prices Vary

Our Other Services

If a service you’re looking for isn’t listed contact us. Even if we don’t offer it we may have a referral.

Organization Setup:
Our organization setup service starts at $500.
-This service includes a free month of basic support to get you started!

Website Creation:
We can create your website for as low as $250.

Network Setup:
We offer network setup services starting at $200.

IT Projects:
Our IT project services are available for a starting price of $150.

Cybersecurity Audit:
Get a cybersecurity audit for your organization starting at just $100.

IT Training:
We offer IT training programs starting at $100.

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Whether you’re upgrading your current home or building a new one, Simple Smart Homes integrates smart technology right from the start. For new builds, we work alongside your contractors to install cutting-edge systems during construction, ensuring a flawless setup with no visible traces—just clean, professional integration.

Our expert guidance and installation take the hassle out of modernizing your living spaces, bridging the gap between your vision and reality.

Ready to bring your home into the 21st century? Click below to explore our smart home services on our sister site!