Pricing Explained
*Pricing Is Set To Increase Q3 2025
Support Plans
*Base prices based on an annual contract
Basic Support Tier:
Recommended for small businesses
Base Price: $25/Month per User
-
Windows OS Support
Mac OS Support
Office 365 Support
Google Workspace Support
Email Ticketing and Support
Web Portal Ticketing and Support
PC Procurement
Knowledge Base access
Basic User Administration
General IT Advice -
After Hours Support - $25/Month/User (Otherwise charge per ticket)
3rd Party Software Support - $15/Month/User
IT Vendor Management - $15/Month/User (Per Vendor)
Network Support - $50/Month
Advanced Support Tier:
Recommended for all businesses
Base Price: $75/Month per User
-
Everything from the Basic tier
Hardware Support
Office 365 Environment Management
Google Environment Management
3rd Party Software Support
Live Chat Ticketing and Support
Texting/SMS Ticketing and Support
Discounts on Other Services
Network Support
24/7 System Monitoring -
Monthly In-Person Support Visit - $10/Month/User
IT Hardware Asset Management - $5/Month/User
IT Software Asset Management - $5/Month/User
After Hours Support - $25/Month/User (Otherwise charge per ticket)
Full-Site Support - $30/Month/User (Per Premise)
IT Vendor Management - $30/Month/User
Phone In Tickets - $25/Month/User
Complete Support Tier:
Recommended for growing businesses
Base Price: $125/Month per User
-
Everything from Basic & Advanced tiers
Free IT Projects Labor
Network Management
IT Vendor Management
IT Hardware Management
IT Software Management
Full-Site Support (1)
Monthly In-Person Support Visit
Discounts on Other Services -
Weekly In-Person Support Visit - 15$/Month/User
After Hours Support - $20/Month/User (Otherwise charge per ticket)
Full-Site Support - $25/Month/User (Per Extra Premise)
Phone In Tickets - $20/Month/User
Full Time On-Site Tech - Prices Vary
Our Other Services
If a service you’re looking for isn’t listed contact us. Even if we don’t offer it we may have a referral.
Organization Setup:
Our organization setup service starts at $500.
-This service includes a free month of basic support to get you started!
Website Creation:
We can create your website for as low as $250.
Network Setup:
We offer network setup services starting at $200.
IT Projects:
Our IT project services are available for a starting price of $150.
Cybersecurity Audit:
Get a cybersecurity audit for your organization starting at just $100.
IT Training:
We offer IT training programs starting at $100.
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