Simple IT Support in Novi, Michigan
Technology should be an asset to your Novi business, not a constant source of frustration. Whether you’re facing network issues, cybersecurity threats, or outdated systems, having a reliable IT partner ensures your business runs efficiently, securely, and without disruption.
At Simple Support, we take a different approach to IT. Unlike traditional IT providers that route you through helpdesk agents reading from scripts, every technician you speak with is a system administrator—so you get real solutions from real experts, every time.
Why Novi Businesses Choose Simple Support
We work as your subsidized IT department, providing enterprise-level IT support without enterprise-level costs.
✅ Talk to an Expert Every Time – No call centers, no scripts—just real IT professionals.
✅ Flat-Rate Pricing – One predictable monthly fee, no hidden costs.
✅ Proactive IT Management – Preventing problems before they cause downtime.
✅ Clear Communication – No confusing tech jargon—just straightforward, effective solutions.
IT Services for Novi Businesses
From small businesses and medical offices to corporate teams and retail stores, we provide IT solutions tailored to your needs:
✔ Managed IT Services – Reliable, expert-led IT support for daily operations.
✔ Cybersecurity & Compliance – Protecting your data from cyber threats and ensuring compliance.
✔ Cloud & Remote Work Solutions – Secure, scalable technology for a mobile workforce.
✔ IT Consulting & Strategy – Future-proof technology planning for business growth.
✔ Network & Hardware Management – Optimized systems for seamless operations.
Your IT, Simplified – Trusted IT Support for Novi
At Simple Support, we don’t just fix IT problems—we prevent them. Our goal is to make IT predictable, secure, and stress-free, so you can focus on running your business instead of troubleshooting tech issues.
📍 Proudly serving businesses in Novi, MI, and surrounding areas.
📞 Schedule a Free Consultation Today to see how Simple Support can help your business thrive.
Our Services Plans
Basic Support
Recommended for small businesses
Starting at $25/Month/User
Simplify your IT with our Basic Support Plan, designed to cover the essential needs of your business. We handle computer acquisition and setup, ensuring your team has the tools they need to succeed. Our experts manage user account creation and administration, streamlining your onboarding and daily operations.
With chat and email-based ticket support, reaching our team is quick and convenient. Plus, enjoy access to our comprehensive computer support article database, offering self-help solutions to common IT issues.
The Basic Support Plan is perfect for businesses looking for reliable, no-frills IT assistance. Choose Basic Support for a straightforward, efficient IT solution that keeps your business moving.
Advanced Support
Recommended for all businesses
Starting at $75/Month/User
Take your IT experience to the next level with our Advanced Support Plan, offering everything included in Basic Support and so much more. Designed for businesses seeking proactive and hands-on IT management, this plan combines remote and in-person support (distance permitting) to ensure seamless operations both in and out of the office.
Our experts manage your office network, remote VPN solutions, and Azure cloud services, keeping your business connected and secure. Additionally, we provide best-effort support for third-party applications, helping you integrate and troubleshoot the tools you rely on. With hardware repair services, we ensure your devices perform optimally, minimizing downtime and maximizing productivity.
The Advanced Support Plan offers a comprehensive, proactive approach to IT management, bridging the gap between basic needs and more complex, scalable solutions. Choose Advanced Support for a partnership that evolves with your business.
Complete Support
Recommended for fast scaling businesses
Starting at $125/Month/User
Experience the pinnacle of IT support with our Complete Support Plan—your all-in-one solution for seamless IT management. Designed to act as your full-scale IT department, this plan covers everything from End-User Computing (EUC) and networking to cybersecurity, help desk, and desk-side support. With Simple Support, your business gains the expertise of a subsidized CTO to help desk, ensuring every aspect of your IT infrastructure is managed with precision and care.
But we don’t stop at maintenance. With our Complete Support Plan, you also receive dedicated IT project management services to plan, execute, and implement complex tech initiatives tailored to your business needs. Beyond management, we embrace a proactive partnership, introducing innovative tools and technologies to keep your business ahead.
Whether it’s optimizing workflows, securing your systems, or solving unique industry challenges, we’re here to simplify your IT and drive success. At Simple Support, we believe in doing IT the right way—because where there’s a will, there’s a way!