The Important Ones

Simple Support is a Managed Service Provider (MSP) that remotely manages your IT infrastructure and end-user systems on a proactive basis. We offer a wide range of services, including network management, security monitoring, data backup, and more, allowing your business to focus on core operations without worrying about IT needs.

We recommend our annual contracts for cost savings reasons. But we also have plans for monthly services if you are looking for something with a little less commitment.

We are huge fans of Ubiquiti and their entire ecosystem. If you want to buy your equipment outright with no subscriptions and still have the top of the line enterprise equipment, then you want Ubiquiti. This applies to their phones, door access, and cameras as well.

Disclaimer: We are not partnered with them at the time of writing, but after years of using them we have reached out to see if they have any partner programs that would benefit our clients.

With Simple Support, while it's not mandatory to use our equipment, we recommend it for the most streamlined experience. During your consultation, we discuss the support options available in your current environment to ensure optimal service tailored to your setup at the best cost.

At Simple Support, we leverage Microsoft InTune for the effective management and maintenance of computers. This ensures a streamlined and secure computing environment for our clients.

Simple Support provides self-help support through an extensive computer support article database. Clients can access a wealth of resources to troubleshoot common issues, find answers to frequently asked questions, and empower themselves with solutions at their convenience.

At Simple Support, we understand that determining the right services can be challenging. That's why we offer a consultation where we assess your business needs and recommend the most suitable services tailored to your requirements. Our experienced team is here to guide you through the process and ensure you receive the right IT support for your unique situation.

Choosing Simple Support for procurement offers a personalized and customer-centric experience. We go beyond traditional vendors like CDW by providing tailored solutions, expert advice, and a dedicated support team focused on meeting your specific IT needs. Our commitment to simplicity, transparency, and customer satisfaction sets us apart in delivering a seamless procurement process and ongoing support for your business.

At Simple Support, we understand the challenges of unique software requirements. Our team is experienced in providing best-effort support for a wide range of software applications. We are committed to finding solutions and working collaboratively to address your specific software needs, ensuring comprehensive IT support tailored to the distinct requirements of your business.

Break/fix IT support is a reactive approach where IT issues are addressed as they occur, often resulting in downtime and higher costs. Simple Support offers managed IT services, a proactive solution where we continuously monitor and maintain your systems to prevent issues before they arise, leading to improved efficiency and reduced downtime.

The onboarding process with Simple Support includes an initial assessment of your current IT infrastructure, followed by the development of a customized service plan. We work closely with your team to ensure a smooth transition and minimal disruption to your business operations.

Use our Simple Contact Form! Just let us know whatever you're thinking and we'll do our best to help. We pride ourselves on communication so don't hesitate, give us a shout.

We implement robust data backup and disaster recovery solutions to ensure your business data is safe and recoverable in the event of an incident. This includes regular data backups, secure cloud storage, and tested recovery plans to minimize downtime and data loss.

Yes, we are well-equipped to support remote and hybrid work environments. We offer solutions like secure VPNs, remote desktop access, collaboration tools, and cloud services to ensure your team can work efficiently and securely from any location.

Yes, we can assist with cloud migration by planning and executing the transition to cloud-based solutions. We also provide ongoing cloud management services, such as optimizing performance, monitoring usage, and ensuring data security in your cloud environment.

Businesses of all sizes and industries can benefit from using Simple Support, especially those without the resources to maintain a full-time, in-house IT team. Our services are particularly valuable for small and medium-sized businesses, providing cost savings and access to expertise and advanced technologies.

Simple Support provides comprehensive security solutions, including network monitoring, threat detection and response, antivirus and anti-malware management, and data encryption. We help protect your business from cyber threats and ensure compliance with industry regulations.

As much as we'd love to brag about the amazing companies we support, we value the privacy of our clients. We also don't believe we need to use the name of others to bring ourselves up. Give Simple Support a shot and let our work speak for itself.