Simple IT Support in
Madison Heights, Michigan
Technology should empower your Madison Heights business, not create frustration. If IT issues, cybersecurity threats, or unreliable systems are holding you back, you need a reliable IT partner that provides expert-driven solutions without the hassle.
At Simple Support, we take a different approach to IT. Unlike traditional IT providers that route you through helpdesk agents reading from scripts, every technician you speak with is a system administrator. That means faster solutions, real expertise, and no frustrating runarounds.
Why Madison Heights Businesses Choose Simple Support
We work as your subsidized IT department, providing the expertise of a full-scale IT team—without the full-time cost.
✅ Talk to an Expert Every Time – No call centers, no scripts—just real IT professionals.
✅ Flat-Rate Pricing – One predictable monthly fee, no hidden costs.
✅ Proactive IT Management – Preventing problems before they disrupt your business.
✅ Clear Communication – No tech jargon—just straightforward, effective solutions.
IT Services for Madison Heights Businesses
From local startups and retail shops to professional firms and corporate teams, we provide IT solutions designed to help your business thrive:
✔ Managed IT Services – Reliable, expert-led IT support for daily operations.
✔ Cybersecurity & Compliance – Protecting your data from cyber threats and ensuring compliance.
✔ Cloud & Remote Work Solutions – Secure, scalable technology for a mobile workforce.
✔ IT Consulting & Strategy – Future-proof technology planning for business growth.
✔ Network & Hardware Management – Optimized systems for seamless operations.
Your IT, Simplified – Trusted IT Support for Madison Heights
Your business deserves IT that’s predictable, secure, and built around your success. At Simple Support, we take the stress out of technology, so you can focus on running and growing your business.
📍 Proudly serving businesses in Madison Heights, MI, and surrounding areas.
📞 Schedule a Free Consultation Today to see how Simple Support can help your business thrive.
Our Support Plans
Basic Support
Recommended for small businesses
Starting at $25/Month/User
Simplify your IT with our Basic Support Plan, designed to cover the essential needs of your business. We handle computer acquisition and setup, ensuring your team has the tools they need to succeed. Our experts manage user account creation and administration, streamlining your onboarding and daily operations.
With chat and email-based ticket support, reaching our team is quick and convenient. Plus, enjoy access to our comprehensive computer support article database, offering self-help solutions to common IT issues.
The Basic Support Plan is perfect for businesses looking for reliable, no-frills IT assistance. Choose Basic Support for a straightforward, efficient IT solution that keeps your business moving.
Advanced Support
Recommended for all businesses
Starting at $75/Month/User
Take your IT experience to the next level with our Advanced Support Plan, offering everything included in Basic Support and so much more. Designed for businesses seeking proactive and hands-on IT management, this plan combines remote and in-person support (distance permitting) to ensure seamless operations both in and out of the office.
Our experts manage your office network, remote VPN solutions, and Azure cloud services, keeping your business connected and secure. Additionally, we provide best-effort support for third-party applications, helping you integrate and troubleshoot the tools you rely on. With hardware repair services, we ensure your devices perform optimally, minimizing downtime and maximizing productivity.
The Advanced Support Plan offers a comprehensive, proactive approach to IT management, bridging the gap between basic needs and more complex, scalable solutions. Choose Advanced Support for a partnership that evolves with your business.
Complete Support
Recommended for fast scaling businesses
Starting at $125/Month/User
Experience the pinnacle of IT support with our Complete Support Plan—your all-in-one solution for seamless IT management. Designed to act as your full-scale IT department, this plan covers everything from End-User Computing (EUC) and networking to cybersecurity, help desk, and desk-side support. With Simple Support, your business gains the expertise of a subsidized CTO to help desk, ensuring every aspect of your IT infrastructure is managed with precision and care.
But we don’t stop at maintenance. With our Complete Support Plan, you also receive dedicated IT project management services to plan, execute, and implement complex tech initiatives tailored to your business needs. Beyond management, we embrace a proactive partnership, introducing innovative tools and technologies to keep your business ahead.
Whether it’s optimizing workflows, securing your systems, or solving unique industry challenges, we’re here to simplify your IT and drive success. At Simple Support, we believe in doing IT the right way—because where there’s a will, there’s a way!
Example Packages*
Basic Support
5 Users
Location: Madison Heights, Michigan
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Email support
Chat support
Remote assistance
PC Procurement
Knowledge Base Access
Initial Azure setup
Basic AD Management (Accounts & Passwords)
Software support: O365, Chrome, Adobe Creative Suite
Advanced Support
100 Users
Location: Rochester Hills, Michigan
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Everything from Basic plus;
Phone Support
AI Chat Support
IT Asset Management
On-Site Support
Hardware repair
Network management
Azure AD management
A La Carte: IT Projects
Software support: O365, Chrome, Adobe, Xactimate, Sage100, and Custom Office TV dashboards.
Complete Support
40 Users
Location: Walled Lake, Michigan
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Everything from Basic and Advanced plus;
Emergency On-Call IT support
Employee training
Full software support
IT Project Management (Labor Included)
Complete IT Infrastructure creation and management
IT Contractor Management (Building security, Job site video monitoring, office phone system, and cellular services)
*These IT support packages serve as examples and can be customized to suit your specific requirements and budget. Book a consultation with us to explore different configurations and find the best plan tailored to your needs and business.