Simple IT Support in Madison Heights, Michigan
Technology should empower your Madison Heights business, not create frustration. If IT issues, cybersecurity threats, or unreliable systems are holding you back, you need a reliable IT partner that provides expert-driven solutions without the hassle.
At Simple Support, we take a different approach to IT. Unlike traditional IT providers that route you through helpdesk agents reading from scripts, every technician you speak with is a system administrator. That means faster solutions, real expertise, and no frustrating runarounds.
Why Madison Heights Businesses Choose Simple Support
We work as your subsidized IT department, providing the expertise of a full-scale IT team—without the full-time cost.
✅ Talk to an Expert Every Time – No call centers, no scripts—just real IT professionals.
✅ Flat-Rate Pricing – One predictable monthly fee, no hidden costs.
✅ Proactive IT Management – Preventing problems before they disrupt your business.
✅ Clear Communication – No tech jargon—just straightforward, effective solutions.
IT Services for Madison Heights Businesses
From local startups and retail shops to professional firms and corporate teams, we provide IT solutions designed to help your business thrive:
✔ Managed IT Services – Reliable, expert-led IT support for daily operations.
✔ Cybersecurity & Compliance – Protecting your data from cyber threats and ensuring compliance.
✔ Cloud & Remote Work Solutions – Secure, scalable technology for a mobile workforce.
✔ IT Consulting & Strategy – Future-proof technology planning for business growth.
✔ Network & Hardware Management – Optimized systems for seamless operations.
Your IT, Simplified – Trusted IT Support for Madison Heights
Your business deserves IT that’s predictable, secure, and built around your success. At Simple Support, we take the stress out of technology, so you can focus on running and growing your business.
📍 Proudly serving businesses in Madison Heights, MI, and surrounding areas.
📞 Schedule a Free Consultation Today to see how Simple Support can help your business thrive.
Simple Support’s Services
Basic Support
Discover the simplicity of our Basic Support tier, tailored to cover fundamental IT needs. We take care of computer acquisition and setup, along with creating and managing user accounts. With chat and email-based ticket support, you can easily reach our experts for quick assistance. Additionally, gain access to our extensive computer support article database for self-help solutions. Choose Basic Support for straightforward and essential IT assistance.
Advanced Support
Elevate your IT experience with our Advanced Support tier, encompassing all features of Basic Support and beyond. Enjoy the convenience of both remote and in-person support (distance permitting), as we manage your in-office network and remote VPN. Our experts seamlessly handle Azure cloud services and provide best-effort support for 3rd party applications. Plus, benefit from hardware repair support to ensure the optimal performance of your technology. Advanced Support is your comprehensive solution for proactive and efficient IT management.
Experience the pinnacle of IT support with our Complete Support tier – your all-in-one solution for comprehensive IT management. We take care of everything, from End-User Computing (EUC) and networking to cybersecurity, help desk, and desk-side support. Our team ensures seamless operations across your entire IT department. Additionally, benefit from dedicated IT project management services to oversee the planning, execution, and implementation of complex tech-related projects. Choose Complete Support for unparalleled IT management that goes above and beyond your expectations. Because where there’s a will there’s a way!
Complete Support
Example Packages*
Basic Support
5 Users
Location: Madison Heights, Michigan
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Email support
Chat support
Remote assistance
PC Procurement
Knowledge Base Access
Initial Azure setup
Basic AD Management (Accounts & Passwords)
Software support: O365, Chrome, Adobe Creative Suite
Advanced Support
100 Users
Location: Rochester Hills, Michigan
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Everything from Basic plus;
Phone Support
AI Chat Support
IT Asset Management
On-Site Support
Hardware repair
Network management
Azure AD management
A La Carte: IT Projects
Software support: O365, Chrome, Adobe, Xactimate, Sage100, and Custom Office TV dashboards.
Complete Support
40 Users
Location: Walled Lake, Michigan
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Everything from Basic and Advanced plus;
Emergency On-Call IT support
Employee training
Full software support
IT Project Management (Labor Included)
Complete IT Infrastructure creation and management
IT Contractor Management (Building security, Job site video monitoring, office phone system, and cellular services)
*These IT support packages serve as examples and can be customized to suit your specific requirements and budget. Book a consultation with us to explore different configurations and find the best plan tailored to your needs and business.