Simple IT Support in Auburn Hills, Michigan

Is your Auburn Hills based business constantly battling technology gremlins? Does your inbox overflow with unanswered questions and your to-do list groan under the weight of IT headaches?

Simple Support offers a refreshing alternative. We ditch the nickel-and-diming and confusing bills. Instead, we focus on a transparent partnership that benefits your business.

Think of your monthly fee as investing in a dedicated IT professional, but on YOUR team!

Unlike traditional models, our technicians aren't focused on company quotas or upsells. Their success is measured by your success. They're here to solve your unique IT challenges and keep your business running smoothly.

With Simple Support, you get a predictable monthly fee that covers all your IT needs. No more surprises on your bill, just expert support whenever you need it.

Here's what sets us apart:

  • Clear communication: We speak plain English, not tech jargon.

  • Transparent pricing: One predictable monthly fee, all-inclusive.

  • Your success is our success: We're here to help your business thrive.

Ready to ditch the IT headaches and focus on what matters most?

Schedule a free consultation today and see how Simple Support can be your trusted IT partner!

Simple Support’s Services

Basic Support


Discover the simplicity of our Basic Support tier, tailored to cover fundamental IT needs. We take care of computer acquisition and setup, along with creating and managing user accounts. With chat and email-based ticket support, you can easily reach our experts for quick assistance. Additionally, gain access to our extensive computer support article database for self-help solutions. Choose Basic Support for straightforward and essential IT assistance.

Advanced Support


Elevate your IT experience with our Advanced Support tier, encompassing all features of Basic Support and beyond. Enjoy the convenience of both remote and in-person support (distance permitting), as we manage your in-office network and remote VPN. Our experts seamlessly handle Azure cloud services and provide best-effort support for 3rd party applications. Plus, benefit from hardware repair support to ensure the optimal performance of your technology. Advanced Support is your comprehensive solution for proactive and efficient IT management.


Experience the pinnacle of IT support with our Complete Support tier – your all-in-one solution for comprehensive IT management. We take care of everything, from End-User Computing (EUC) and networking to cybersecurity, help desk, and desk-side support. Our team ensures seamless operations across your entire IT department. Additionally, benefit from dedicated IT project management services to oversee the planning, execution, and implementation of complex tech-related projects. Choose Complete Support for unparalleled IT management that goes above and beyond your expectations. Because where there’s a will there’s a way!

Complete Support

Projects from Auburn Hills

  • Ergonomic Setup

    Accessibility & Ergonomic Setup

    With years of office setup experience, Simple Support is your go-to partner for all your office needs. For this client, we provided a solution for a user with mobility issues who needed to stand while working. We developed a simple, effective setup that integrated seamlessly with their existing desk.

  • Training Room Setup

    This client moved to a new office and wanted to simplify their complicated training room setup. They needed a solution that was easy to use—something we specialize in. We removed the unnecessary equipment and installed two JBL speakers with integrated controllers, running speaker cables through the wall for a clean connection. The speakers are wirelessly connected to a BenQ projector, which receives both video and audio from a transmitter that plugs into any laptop. Now, anyone can simply plug in and start their presentation without the hassle of turning on multiple devices or checking connections.

  • Weather Dashboard

    Custom Weather Dashboard

    At Simple Support, we believe that if there's a will, there's a way. For this client, whose business is heavily impacted by the weather, we created a solution to give them maximum visibility. Using a mini PC running Windows, we integrated weather and radar apps along with a national weather video feed. This setup allows them to monitor both local and national storms at a glance. To conserve energy, the system automatically starts up at 7 a.m. and shuts down at 5 p.m. daily.

  • IT Closet Organization

    At Simple Support, we prioritize cleanliness and organization. This client needed their spare equipment neatly organized for easy access and distribution. We categorized and wrapped spare cables, placing them in labeled boxes, and arranged spare hardware on shelves for easy viewing. Everything is securely stored behind badge access control, ensuring access is granted when needed while maintaining proper logging.

  • Desk Setup

    Desk Setup Procurement

    Simple Support is your trusted partner for IT equipment procurement. For this client, we sourced ergonomic, highly adjustable monitors, a Thunderbolt dock that doubles as a wireless phone charger, a wireless mouse and keyboard combo, and the best laptops to complete the setup—all at the best price.

  • Security Camera Dashboard

    Security Camera Dashboard

    Security is crucial for businesses of any size. At Simple Support, we understand the importance of monitoring your operations. For this client, we set up a dashboard that cycles through both indoor and outdoor camera feeds, providing comprehensive visibility.

Example Packages*

Basic Support

5 Users

Location: Auburn Hills, Michigan

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Email support

Chat support

Remote assistance

PC Procurement

Knowledge Base Access

Initial Azure setup

Basic AD Management (Accounts & Passwords)

Software support: O365, Chrome, Adobe Creative Suite

Advanced Support

100 Users

Location: St. Claire Shores, Michigan

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Everything from Basic plus;

Phone Support

AI Chat Support

IT Asset Management

On-Site Support

Hardware repair

Network management

Azure AD management

A La Carte: IT Projects

Software support: O365, Chrome, Adobe, Xactimate, Sage100, and Custom Office TV dashboards.

Complete Support

40 Users

Location: Pontiac, Michigan

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Everything from Basic and Advanced plus;

Emergency On-Call IT support

Employee training

Full software support

IT Project Management (Labor Included)

Complete IT Infrastructure creation and management

IT Contractor Management (Building security, Job site video monitoring, office phone system, and cellular services)

*These IT support packages serve as examples and can be customized to suit your specific requirements and budget. Book a consultation with us to explore different configurations and find the best plan tailored to your needs and business.