Simple IT Support in Ferndale, Michigan
Ferndale businesses thrive on innovation, creativity, and efficiency—but IT challenges, security risks, and downtime can disrupt that momentum. Whether you run a small business, creative agency, or professional firm, having reliable IT support ensures you stay ahead of technology problems instead of reacting to them.
At Simple Support, we deliver expert-driven IT solutions designed for Ferndale’s diverse and growing business community. Unlike traditional IT providers that rely on helpdesk agents reading from scripts, every technician at Simple Support is a system administrator—so you always get real solutions from real experts, right when you need them.
Why Ferndale Businesses Choose Simple Support
We work as your subsidized IT department, providing the expertise of an in-house team—without the full-time cost.
✅ Always Speak with an Expert – No scripts, no outsourced support—just real IT professionals.
✅ Transparent Pricing – One flat monthly rate, no hidden fees, no surprise invoices.
✅ Proactive IT Management – We prevent problems before they cause downtime.
✅ Clear Communication – We keep IT simple, with straightforward solutions and no tech jargon.
Comprehensive IT Services for Ferndale Businesses
Whether you're a boutique business, marketing agency, startup, or corporate office, we provide tailored IT solutions to fit your needs:
✔ Managed IT Services – Reliable, expert-led assistance when you need it most.
✔ Cybersecurity Protection – Advanced security solutions to keep your data safe.
✔ Cloud & Remote Work Solutions – Stay connected and productive from anywhere.
✔ IT Strategy & Consulting – Helping your business grow with the right technology.
✔ Network & Hardware Management – Optimized systems for seamless operations.
Ferndale’s Trusted IT Partner
We don’t just fix IT problems—we prevent them. At Simple Support, our goal is to make IT an asset, not a frustration, helping your business run smarter, safer, and more efficiently.
📍 Proudly serving businesses in Ferndale, MI, and surrounding areas.
📞 Schedule a Free Consultation Today to see how Simple Support can help your business thrive.
Our Services Plans
Basic Support
Recommended for small businesses
Starting at $25/Month/User
Simplify your IT with our Basic Support Plan, designed to cover the essential needs of your business. We handle computer acquisition and setup, ensuring your team has the tools they need to succeed. Our experts manage user account creation and administration, streamlining your onboarding and daily operations.
With chat and email-based ticket support, reaching our team is quick and convenient. Plus, enjoy access to our comprehensive computer support article database, offering self-help solutions to common IT issues.
The Basic Support Plan is perfect for businesses looking for reliable, no-frills IT assistance. Choose Basic Support for a straightforward, efficient IT solution that keeps your business moving.
Advanced Support
Recommended for all businesses
Starting at $75/Month/User
Take your IT experience to the next level with our Advanced Support Plan, offering everything included in Basic Support and so much more. Designed for businesses seeking proactive and hands-on IT management, this plan combines remote and in-person support (distance permitting) to ensure seamless operations both in and out of the office.
Our experts manage your office network, remote VPN solutions, and Azure cloud services, keeping your business connected and secure. Additionally, we provide best-effort support for third-party applications, helping you integrate and troubleshoot the tools you rely on. With hardware repair services, we ensure your devices perform optimally, minimizing downtime and maximizing productivity.
The Advanced Support Plan offers a comprehensive, proactive approach to IT management, bridging the gap between basic needs and more complex, scalable solutions. Choose Advanced Support for a partnership that evolves with your business.
Complete Support
Recommended for fast scaling businesses
Starting at $125/Month/User
Experience the pinnacle of IT support with our Complete Support Plan—your all-in-one solution for seamless IT management. Designed to act as your full-scale IT department, this plan covers everything from End-User Computing (EUC) and networking to cybersecurity, help desk, and desk-side support. With Simple Support, your business gains the expertise of a subsidized CTO to help desk, ensuring every aspect of your IT infrastructure is managed with precision and care.
But we don’t stop at maintenance. With our Complete Support Plan, you also receive dedicated IT project management services to plan, execute, and implement complex tech initiatives tailored to your business needs. Beyond management, we embrace a proactive partnership, introducing innovative tools and technologies to keep your business ahead.
Whether it’s optimizing workflows, securing your systems, or solving unique industry challenges, we’re here to simplify your IT and drive success. At Simple Support, we believe in doing IT the right way—because where there’s a will, there’s a way!