Simplifying IT,
Elevating Your Business

We are a no BS, straightforward IT company built on expertise, not gimmicks.
Our seasoned IT professionals don’t operate in tiered roles—we only hire the best.
Every client gets direct access to high-level experts who know how to keep your business running smoothly.

Real Experts.
No Tiers. No Scripts.

We only hire the best—top-performing IT professionals with backgrounds in enterprise environments, hand-picked for their expertise and communication skills. When you reach out, you’re getting direct access to someone who can solve the problem—not escalate it.

High Standards. Limited Availability.

Our team is built for quality, not quantity. When we reach capacity, we pause new client signups until we find the right expert to join our ranks. It’s how we guarantee every client gets our best—every time.

Your time is valuable—book a call with the owner, not a sales rep, to see if we’re the right fit for your business.

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Hate Reading? Us Too.

That’s why we had Tony, the owner of Simple Support, record this simple video explaining who we are.

Book a no strings attached consultation with Tony today!

What We Do?

We make your technology work the way it’s supposed to.

If you’re tired of slow computers, confusing systems, or getting passed around between techs who don’t understand your business—you’re not alone. We fix that.

At Simple Support, we handle everything from everyday tech issues to long-term strategy. Whether you need a full IT department or just better support for your existing team, we keep things running smoothly so you can stay focused on growing your business.

And we go beyond “just IT.” We connect the dots between your operations and the right technology to help you work smarter, communicate better, and scale faster. If there’s a way tech can help you hit your goals—we’ll find it, implement it, and support it.

No buzzwords. No wasted time. Just real help from real experts who get it.

What Sets Us Apart?

Open-plan office with people collaborating at desks, laptop displaying code, and modern decor.

Direct Access to
Experienced IT Professionals

Unlike traditional MSPs that rely on tiered escalation, every member of our team is a skilled system administrator. This means faster resolutions, no waiting for escalations, and direct access to IT experts who understand business IT inside and out.

Two businesspeople shaking hands with puzzle piece symbols above them labeled 'IT' and 'Business,' indicating a partnership between IT and business sectors.

A True IT Partner,
Not Just a Service Provider

We act as your subsidized IT department, handling everything from CTO-level strategy to help desk support. Whether you need long-term IT planning, innovative technology recommendations, or hands-on troubleshooting, we’re invested in your success like an in-house team.

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Transparent, Straightforward
IT Support

No hidden fees, no confusing contracts—just clear, upfront pricing with services tailored to your needs. We explain IT in a way that makes sense, ensuring you understand what you’re paying for and why.

Stop Wasting Time and Money on IT That Doesn’t Work.

Discover how real IT experts can simplify your technology, eliminate downtime, and drive your business forward.
No gimmicks, just better IT. Let’s talk!

How It Works

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Subscribe & Get The Best

Our straightforward pricing is available on our pricing guide. You pay one flat rate per user, giving your business access to high-level IT professionals—no hidden fees, no surprise charges.

Icons representing productivity decline: a checklist, a trash bin with a downward arrow, and a building with an upward trending arrow.

Optimize & Eliminate Waste

For plans above Basic, we perform a full IT audit, identifying inefficiencies, eliminating waste, and improving security. Our goal? Streamline your operations so your technology works better, costs less, and supports your business growth.

Diagram showing how a ticket swindler uses website, mobile app, text, call, and voicemail to connect with end users for networking, administration, cybersecurity, and end user systems.
Digital illustration featuring various communication icons surrounding a ticket with a checkmark, including speech bubble, mobile phone, email, calendar, and telephone icons.

Submit a Ticket When
You Need Us

No system is perfect, and when something goes wrong, we make it easy to get help. Submit requests via web, e-mail, chat, text, or call.

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Real Experts, Every Time

Every ticket is handled by an experienced IT professional—not a scripted help desk. With Simple Support, you always get real answers from real experts who understand your business inside and out.

Our Support Plans

Most
Popular

A shield emblem with a gear icon inside, above the text 'Advanced Support'.

Recommended for all businesses

Advanced Support is perfect for businesses that need hands-on, proactive IT—without going fully outsourced.
It includes everything in Basic, plus remote and on-site support, hardware repair, Azure and Google Workspace management, and full network support. Ideal for growing teams or co-managed environments.

Shield icon with a checkmark inside and the words "Basic Support" below.

Recommended for small businesses

Simplify your IT needs with Basic Support, offering fundamental assistance like computer acquisition and setup, user account management, and quick access to expert support through chat and email-based ticketing. The perfect option for a small business with minor IT needs but just that extra assurance.

Logo featuring a shield with a connected dots symbol inside, and the text "Complete Support" below.

Recommended for growing businesses

Choose Complete Support for the full outsourced IT department experience.
This tier includes end-user support, cybersecurity, networking, vendor management, and on-site service—plus strategic guidance to help you get the most from any technology your business relies on. From infrastructure to innovation, we act as your long-term tech partner—not just your help desk.

Our Top Industries

Aerial view of wooden house frame under construction.

Construction

With Simple Smart Homes as a subsidiary and deep roots in restoration, construction is naturally one of our strongest areas of expertise. We know how critical seamless communication is in this industry—because every mistake isn’t just a setback, it’s wasted time and money. Our IT solutions ensure your team stays connected, informed, and operating at peak efficiency.

Interior of an abandoned, dilapidated building with graffiti of a smiling face on a wall.

Restoration

We grew from the restoration industry, making it our strongest area of expertise. With a deep understanding of its fast-paced, 24/7 demands, we know how to leverage technology to enhance communication, streamline operations, and minimize downtime, ensuring your team stays efficient and responsive when it matters most.

Industrial manufacturing machinery with control panel and assembly line in a factory setting.

Manufacturing

With hands-on experience in manufacturing and industrial technology, we understand the importance of efficiency, precision, and reliability in your facility. From managing production line automation and inventory systems to ensuring seamless communication between teams and equipment, we implement cutting-edge IT solutions that keep operations running smoothly and minimize downtime—so you can focus on production, quality, and growth.

Discover the power of Simple Support

  • Technology is the backbone of modern businesses, and when IT fails, productivity, security, and revenue take a hit. Slow systems, cyber threats, and unexpected downtime aren’t just inconveniences—they’re risks to your bottom line. With proactive IT support, real-time monitoring, and tailored solutions, Simple Support ensures your business runs securely, efficiently, and without disruption, so you can focus on growth, not IT headaches.

  • As a Managed Service Provider (MSP), Simple Support acts as your subsidized IT department, handling everything from CTO-level strategy to hands-on help desk support. We ensure your technology is secure, scalable, and optimized, so you can focus on running your business. Whether it’s network management, cybersecurity, cloud services, or on-site support, we take care of IT—so you don’t have to.

  • We specialize in supporting businesses across multiple industries, each with unique IT challenges. Whether you're in construction, restoration, legal, retail, automotive, or tech startups, we tailor IT solutions that align with your workflow. From ensuring seamless job site connectivity to securing sensitive client data, we understand your industry’s demands and implement solutions that make a real impact.

  • What sets us apart? Unlike other MSPs, we don’t rely on tiered escalation models—our entire team consists of experienced system administrators. That means no waiting for escalations, no bouncing between teams, just direct, knowledgeable support every time you need it. We also go beyond traditional IT support by actively introducing innovative technology, optimizing workflows, and ensuring IT aligns with your business goals. With transparent pricing, a proactive approach, and a commitment to real partnerships, we make IT an asset, not a burden.

Testimonials from Our Clients

  • “Simple Support has kept us online since we started. Tony is always insanely quick to answer any of our questions and was a wonderful help in getting our TVs setup and managed in all our our bathrooms. I'm confident I can take care of my business without ever having to worry about the technical side which is always a headache. Couldn't recommend them more for small business managed IT services. Thanks again Tony!”

    From Google

    — Matt P.

  • "I've worked with Tony in a couple different IT environments for big companies over the years and he has always been professional and reliable. He has a lot of experience and knowledge he's picked up in his time in the professional IT world and he's never had issues taking on big projects or new challenges. He's also great at teaching users to prevent repetitive issues and assembling teams of great support analysts. You will be in great hands if you and your company choose Simple Support."

    From Google

    — Frank D.

  • “We hired Simple Support when we moved to our new 35,000 square foot facility. They spear headed every IT project we needed, from conference room setups, employee desk setups, to network setup and configuration. If you've ever moved locations you know what an absolute headache it can be, hiring Simple Support took all the pressure off of our hands. We already aren't the most tech savvy people, so it was nice to have someone on our side who understood our needs and was able to properly communicate those needs between us and other vendors. They've continued to take over the rest of our IT and are now our sole provider. If you're looking for straight forward and easy to understand IT support, you can't go wrong."

    — Mary Ann C.

  • "My network for my home office was spotty. I constantly had issues with dropping connectivity and poor performance. Simple Support was able to find me the best equipment for my setup and configured the network to work off the new "mesh system" rather than the default WiFi that comes with my modem. I cannot recommend Simple Support enough to businesses of all sizes!"

    From Google

    — Trevor W.

  • “We had several IT projects that had not been done before and Simple Support was able to bring our vision to life in our new office. They really live by 'If there's a will there's a way' and never give up until the job is done.”

    — Tony C.

  • "Simple Support helped me find the best equipment for the best price and setup my home office. I don't get to work from home very often but now I know that when I do it's with peace of mind knowing I have everything I need to work productively. Thanks again Tony!"

    From Google

    — Evan W.

  • "So my IT project was a little outside the scope of what people would consider IT. I wanted to build a golf simulator in my garage but was having issues finding the right equipment to fit my space. I contacted Simple Support and they were more than happy to help. After a brief rundown of what I was looking to do they were off to do the research. Within 24 hours I had an email with everything I needed to move forward. I got a list of projectors, computers, and launch monitors with the pros and cons of each. Along with measurements for proper mounting location for my screen size. I ordered an enclosure kit from Carl's, picked from my list of recommendations, and the rest was assembly. Glad I took the chance and reached out, thanks again! 5 stars!"

    From Google

    — Robert M.

Get in Touch

Have questions or need more information before scheduling a consultation? We're here to help! Feel free to reach out to us using our contact form. Our dedicated team at Simple Support is ready to provide assistance and answer any queries you may have. Your technology journey starts here – drop us a message, and let's connect!

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