Simplifying IT,
Elevating Your Business

We are a no BS, straightforward IT company built on expertise, not gimmicks.
Our seasoned IT professionals don’t operate in tiered roles—we only hire the best.
Every client gets direct access to high-level experts who know how to keep your business running smoothly.

High Standards

We only take on new clients while we can maintain our high standards.

Once we hit capacity, we’ll pause new sign-ups until we find the right expert to join our team.

Industry Expertise

From construction and restoration, to manufacturing and finance we left our enterprise roles in global corporations to do IT the right way—efficient, reliable, and free of unnecessary complexity.

Your time is valuable—book a call with the owner, not a sales rep, to see if we’re the right fit for your business.

What Sets Us Apart?

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Direct Access to Experienced System Administrators

Unlike traditional MSPs that rely on tiered escalation, every member of our team is a skilled system administrator. This means faster resolutions, no waiting for escalations, and direct access to IT experts who understand business IT inside and out.

Two people shaking hands with puzzle pieces labeled "IT" and "Business" depicting collaboration.

A True IT Partner, Not Just a Service Provider

We act as your subsidized IT department, handling everything from CTO-level strategy to help desk support. Whether you need long-term IT planning, innovative technology recommendations, or hands-on troubleshooting, we’re invested in your success like an in-house team.

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Transparent, Straightforward IT Support

No hidden fees, no confusing contracts—just clear, upfront pricing with services tailored to your needs. We explain IT in a way that makes sense, ensuring you understand what you’re paying for and why.

Stop Wasting Time and Money on IT That Doesn’t Work.

Discover how real IT experts can simplify your technology, eliminate downtime, and drive your business forward.
No gimmicks, just better IT. Let’s talk!

How It Works

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Subscribe & Get The Best

Our straightforward pricing is available on our pricing guide. You pay one flat rate per user, giving your business access to high-level IT professionals—no hidden fees, no surprise charges.

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Optimize & Eliminate Waste

For plans above Basic, we perform a full IT audit, identifying inefficiencies, eliminating waste, and improving security. Our goal? Streamline your operations so your technology works better, costs less, and supports your business growth.

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Submit a Ticket When
You Need Us

No system is perfect, and when something goes wrong, we make it easy to get help. Submit requests via web, email, chat, or text.
By keeping phone support optional, our experts can assist more people, faster, while maintaining top-tier service.

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Real Experts, Every Time

Every ticket is handled by an experienced IT professional—not a scripted help desk. With Simple Support, you always get real answers from real experts who understand your business inside and out.

Our Support Plans

Popular

Advanced Support

Recommended for all businesses

Choose Advanced Support to enhance your IT experience with features beyond Basic Support, including remote and in-person support, management of networks and Azure cloud services, and hardware repair support for proactive and efficient IT management.

Basic Support

Recommended for small businesses

Simplify your IT needs with Basic Support, offering fundamental assistance like computer acquisition and setup, user account management, and quick access to expert support through chat and email-based ticketing. The perfect option for a small business with minor IT needs but just that extra assurance.

Complete Support

Recommended for fast scaling businesses

Opt for our Complete Support tier, an all-in-one solution covering End-User Computing, cybersecurity, and more, ensuring unparalleled and comprehensive IT management.

Our Top Industries

Aerial view of wooden house frame under construction.

Construction

With Simple Smart Homes as a subsidiary and deep roots in restoration, construction is naturally one of our strongest areas of expertise. We know how critical seamless communication is in this industry—because every mistake isn’t just a setback, it’s wasted time and money. Our IT solutions ensure your team stays connected, informed, and operating at peak efficiency.

Interior of an abandoned, dilapidated building with graffiti of a smiling face on a wall.

Restoration

We grew from the restoration industry, making it our strongest area of expertise. With a deep understanding of its fast-paced, 24/7 demands, we know how to leverage technology to enhance communication, streamline operations, and minimize downtime, ensuring your team stays efficient and responsive when it matters most.

Industrial manufacturing machinery with control panel and assembly line in a factory setting.

Manufacturing

With hands-on experience in manufacturing and industrial technology, we understand the importance of efficiency, precision, and reliability in your facility. From managing production line automation and inventory systems to ensuring seamless communication between teams and equipment, we implement cutting-edge IT solutions that keep operations running smoothly and minimize downtime—so you can focus on production, quality, and growth.

Discover the power of Simple Support

  • Technology is the backbone of modern businesses, and when IT fails, productivity, security, and revenue take a hit. Slow systems, cyber threats, and unexpected downtime aren’t just inconveniences—they’re risks to your bottom line. With proactive IT support, real-time monitoring, and tailored solutions, Simple Support ensures your business runs securely, efficiently, and without disruption, so you can focus on growth, not IT headaches.

  • As a Managed Service Provider (MSP), Simple Support acts as your subsidized IT department, handling everything from CTO-level strategy to hands-on help desk support. We ensure your technology is secure, scalable, and optimized, so you can focus on running your business. Whether it’s network management, cybersecurity, cloud services, or on-site support, we take care of IT—so you don’t have to.

  • We specialize in supporting businesses across multiple industries, each with unique IT challenges. Whether you're in construction, restoration, legal, retail, automotive, or tech startups, we tailor IT solutions that align with your workflow. From ensuring seamless job site connectivity to securing sensitive client data, we understand your industry’s demands and implement solutions that make a real impact.

  • What sets us apart? Unlike other MSPs, we don’t rely on tiered escalation models—our entire team consists of experienced system administrators. That means no waiting for escalations, no bouncing between teams, just direct, knowledgeable support every time you need it. We also go beyond traditional IT support by actively introducing innovative technology, optimizing workflows, and ensuring IT aligns with your business goals. With transparent pricing, a proactive approach, and a commitment to real partnerships, we make IT an asset, not a burden.

Testimonials from Our Clients

Get in Touch

Have questions or need more information before scheduling a consultation? We're here to help! Feel free to reach out to us using our contact form. Our dedicated team at Simple Support is ready to provide assistance and answer any queries you may have. Your technology journey starts here – drop us a message, and let's connect!

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