Simple IT Support in Port Huron, Michigan
Is your Port Huron based business constantly battling technology gremlins? Does your inbox overflow with unanswered questions and your to-do list groan under the weight of IT headaches?
Simple Support offers a refreshing alternative. We ditch the nickel-and-diming and confusing bills. Instead, we focus on a transparent partnership that benefits your business.
Think of your monthly fee as investing in a dedicated IT professional, but on YOUR team!
Unlike traditional models, our technicians aren't focused on company quotas or upsells. Their success is measured by your success. They're here to solve your unique IT challenges and keep your business running smoothly.
With Simple Support, you get a predictable monthly fee that covers all your IT needs. No more surprises on your bill, just expert support whenever you need it.
Here's what sets us apart:
Clear communication: We speak plain English, not tech jargon.
Transparent pricing: One predictable monthly fee, all-inclusive.
Your success is our success: We're here to help your business thrive.
Ready to ditch the IT headaches and focus on what matters most?
Schedule a free consultation today and see how Simple Support can be your trusted IT partner!
Simple Support’s Services
Basic Support
Discover the simplicity of our Basic Support tier, tailored to cover fundamental IT needs. We take care of computer acquisition and setup, along with creating and managing user accounts. With chat and email-based ticket support, you can easily reach our experts for quick assistance. Additionally, gain access to our extensive computer support article database for self-help solutions. Choose Basic Support for straightforward and essential IT assistance.
Advanced Support
Elevate your IT experience with our Advanced Support tier, encompassing all features of Basic Support and beyond. Enjoy the convenience of both remote and in-person support (distance permitting), as we manage your in-office network and remote VPN. Our experts seamlessly handle Azure cloud services and provide best-effort support for 3rd party applications. Plus, benefit from hardware repair support to ensure the optimal performance of your technology. Advanced Support is your comprehensive solution for proactive and efficient IT management.
Experience the pinnacle of IT support with our Complete Support tier – your all-in-one solution for comprehensive IT management. We take care of everything, from End-User Computing (EUC) and networking to cybersecurity, help desk, and desk-side support. Our team ensures seamless operations across your entire IT department. Additionally, benefit from dedicated IT project management services to oversee the planning, execution, and implementation of complex tech-related projects. Choose Complete Support for unparalleled IT management that goes above and beyond your expectations. Because where there’s a will there’s a way!
Complete Support
Example Packages*
Basic Support
5 Users
Location: Port Huron, Michigan
_________________________________
Email support
Chat support
Remote assistance
PC Procurement
Knowledge Base Access
Initial Azure setup
Basic AD Management (Accounts & Passwords)
Software support: O365, Chrome, Adobe Creative Suite
Advanced Support
100 Users
Location: Fraser, Michigan
_________________________________
Everything from Basic plus;
Phone Support
AI Chat Support
IT Asset Management
On-Site Support
Hardware repair
Network management
Azure AD management
A La Carte: IT Projects
Software support: O365, Chrome, Adobe, Xactimate, Sage100, and Custom Office TV dashboards.
Complete Support
40 Users
Location: Imlay City, Michigan
_________________________________
Everything from Basic and Advanced plus;
Emergency On-Call IT support
Employee training
Full software support
IT Project Management (Labor Included)
Complete IT Infrastructure creation and management
IT Contractor Management (Building security, Job site video monitoring, office phone system, and cellular services)
*These IT support packages serve as examples and can be customized to suit your specific requirements and budget. Book a consultation with us to explore different configurations and find the best plan tailored to your needs and business.